Alerts extension: How to use alerts

To add an alert, you just need to add one of the following labels to an article:

• alert_info
• alert_success
• alert_warning
• alert_danger

Please note that after adding a label and publishing the article, it may take up to 5 minutes before the banner appears. It's because Zendesk doesn't reflect changes immediately in the API. 

Use the following instruction to add an alert:

1. Create a new article for the alert.

2. Add a label to display the corresponding alert:

3. There are 4 types of alert labels:

• alert_danger

  
• alert_info
  
• alert_success
  
• alert_warning
  

4. Make sure that you've correct visibility.

5. Save the changes.